Privacy
What Bookline stores about customers, and how it works with WordPress's export and erase tools.
What's stored
For each booking: the customer's name, email, phone (if asked), notes, the time zone their device reported, and the service, date, time and status. Plus the booking's history (changes and emails sent). Bookline sets no cookies on your site.
To stop spam, it counts booking attempts per visitor for up to an hour, under a scrambled form of their IP address; the address itself isn't stored.
Export and erase
Bookline adds its bookings to Tools → Export Personal Data and Tools → Erase Personal Data, found by the customer's email address.
- Export includes every booking with that email: its details, when it was booked and the time zone.
- Erase keeps each booking (so your calendar and records stay right) but replaces the name with "Anonymous" and removes the email, phone and notes. Bookline Pro also removes answers to extra questions.
Your privacy policy
Bookline suggests text for your privacy policy under Settings → Privacy → Policy Guide.
Deleting the plugin
On Plugins → Deactivate, Bookline asks whether to keep its data or delete it when the plugin is deleted. Delete removes every booking, the services and the settings.