Emails

Preorderline sends three emails to customers. They are regular WooCommerce emails: they use your store's email colours, header image and footer, and each can be edited or switched off under WooCommerce → Settings → Emails.

Email	Sent when	Says
Pre-order received	An order first enters Pre-ordered	When the pre-order is expected, and that there's nothing else to do
Pre-order date changed	You change the release date of a product with waiting pre-orders	The new date
Pre-order released	The order moves to Processing after a release	That the pre-order is on its way

Each email shows the order's details below its message, like WooCommerce's own order emails.

Editing the texts

Click Manage next to an email to change its subject, heading and additional content. The subject and heading can use:

• {order_number}: the order number,
• {order_date}: when the order was placed,
• {release_date}: the release date.

WooCommerce's own emails

• When an order goes to Pre-ordered, WooCommerce doesn't send its "Processing order" email, since nothing is being prepared yet. The customer gets Pre-order received instead.
• When it's released and moves to Processing, the customer gets Pre-order released instead of WooCommerce's "Processing order".
• Your New order email to the store is sent as usual.

Overriding the template

The emails share one template. To change their layout, copy templates/emails/preorderline-order.php from the plugin to yourtheme/preorderline/emails/preorderline-order.php (and plain/preorderline-order.php for plain-text emails) and edit the copy.