# How prices are worked out - Wholesaleline 1.x documentation

> Group prices per product, variation, category and store-wide, customers' own price lists, and how the retail price shows next to them.

A customer in a group, or with a price list of their own, sees their own price everywhere: on the shop and product pages, in product blocks, the cart, the checkout and the order. Guests and customers without either pay your regular prices.

![Customers in a group see their own price, with the retail price struck through if you like, and order in the pack sizes you set.](https://storage.extendiment.com/media/579/screenshot-1.png)

Each price is either a **Fixed price** or a **% off the regular price**. A percentage is always taken off the regular price, not a sale price: a group price replaces any sale price.

## Which price applies

The most specific price wins:

1. **The customer's own price list** (on their profile): the variation or product, then its categories (the lowest price if several match), then **Every product**.
2. **Their group's price for the product**, on the product's **Wholesale** tab (for a variation: its own price, then its product's).
3. **Their group's category prices** (the lowest price if several match).
4. **Their group's price for every product**.
5. Otherwise, the regular price, with your sale price if the product is on sale.

So a customer with their own price for one product pays that, and their group's prices for everything else.

## A product's prices per group

1. Edit the product and open its **Wholesale** tab.
2. For each group, choose **Fixed price** or **% off the regular price** and enter the amount. Leave it empty to use the group's category or store-wide price.
3. **Minimum**, **Maximum** and **Step** set the quantities the group's customers may order (see [Quantities and minimum orders](quantities)).
4. Click **Update**.

![Each group's price for a product, with a minimum, maximum and pack size; variations take their own prices.](https://storage.extendiment.com/media/583/screenshot-7.png)

For a variable product, each variation has **Wholesale prices** under **Variations**: one price per group. A variation without its own price uses the price on the product's **Wholesale** tab, then the group's category and store-wide prices. Quantities are set for the whole product.

With [Gridline](other-plugins), you can edit the group prices and minimums of many products at once.

## A customer's own price list

For a customer with contract prices, open their profile under **Users** and find **Own price list** in the **Wholesale** section:

1. Click **Add price**.
2. Under **Applies to**, choose **Product** (then search for a product or variation), **Category** or **Every product**.
3. Choose **Fixed price** or **% off the regular price** and enter the amount.
4. Click **Update User**.

A customer doesn't need to be in a group to have their own price list. See [Managing customers](customers).

## Show the retail price next to a group price

By default, customers see only their own price, as if it were the regular price. To show your regular price struck through next to it:

1. Go to **WooCommerce → Wholesale → Settings**.
2. Under **Prices**, tick **Show the retail price struck through next to a group's price**.
3. Click **Save Changes**.

With it on, WooCommerce shows a group price lower than the regular price the way it shows a sale, including the **Sale!** badge of most themes.

## Orders you add in the admin

Under **WooCommerce → Orders → Add order**, choose the customer first, then click **Add item(s)**: the products are added at that customer's price, from their own price list or their group. Products added before you choose a customer, or for a customer without a group or price list, get the regular price.

Changing the customer afterwards doesn't change the prices of products already on the order, as in WooCommerce. Remove them and add them again, or edit their price.

Orders an app creates through the WooCommerce REST API, such as a point of sale or an ERP, get the order's customer's prices the same way, for lines sent without a price of their own.

## With discounts

Coupons and other discounts are taken off the customer's own price. With [Discountline](other-plugins), its discounts and quantity tiers apply on top of the group's price, and its rules can be limited to wholesale customers or to one group.

Source: https://extendiment.com/plugins/wholesaleline/docs/1.x/prices