# Troubleshooting - Sheetline 1.x documentation

> What to check when the Bulk Editor doesn't load, a change won't save, or a column or post is missing.

## The grid stays on "Loading…"

The grid loads through the WordPress REST API. If it never appears:

1. **Reload the page.** Your login may have expired; WordPress asks you to log in again.
2. **Look for an error notice** above the grid. A message such as "Sorry, you are not allowed to do that." means your role can't edit these posts.
3. **Check the REST API.** Go to **Tools → Site Health**. A security plugin, firewall or server rule that blocks `/wp-json/` requests also blocks the grid. Allow requests to `/wp-json/sheetline/` for logged-in users.
4. **Check JavaScript.** Sheetline needs JavaScript; a notice says so if it's off. Your browser's console may show an error from another plugin's script that stops the page.

## A cell turns red when I save

The reason is shown under the cell. Fix the value and save again, or **Discard**. The most common ones:

- **"You can't publish, schedule or make private posts of this type."** Your role can only submit posts for review. Choose **Pending review**.
- **"A post can't be its own parent, or the parent of its parent."** Pick another parent.
- **"Choose one of the options."** The option was removed since the page loaded (a deleted author, for example). Reload the grid.
- **"(Name) is editing this post right now."** Someone opened the post after you loaded the grid. Save again once they're done.
- **"You can't edit this post."** Your role can't edit that post.

The rest of your posts were saved. Only the post with the red cell wasn't.

## A cell is greyed out

You can't change it: the post belongs to someone else, it's open in the editor, or your role can't change that field. A dash means the post doesn't have that field. See **Editing cells**.

## A column is missing

- It may be hidden: open **Screen Options** and tick it. Slug, Excerpt, Comments, Sticky, Order, Format and Template are hidden at first.
- **Format** only appears when your theme supports post formats, and **Template** when your theme has page templates.
- A column from another plugin appears only while that plugin is active.

## A post is missing

- Check the search box and the filters above the grid: they stay set until you change them.
- Trashed posts aren't listed. Restore them from **Posts → Trash**.
- Private posts of other people are only listed for people who can read them.

## Saving is slow

Each post is saved through WordPress, which also runs every plugin that reacts to saves. Saving hundreds of posts at once can take a while on busy shared hosting. Save in smaller batches, or show fewer posts per page.

## Changes don't show on the site

The grid saves straight to the post; check the post's edit screen to confirm. If the site still shows the old version, clear your caching plugin's or host's cache.

## Still stuck?

Temporarily switch to a default theme such as Twenty Twenty-Five, with only Sheetline active. If the grid works there, the difference is another plugin. Ask in the [Sheetline support forum](https://wordpress.org/support/plugin/sheetline/) on WordPress.org, with what you see and any message on the screen. Sheetline Pro customers can also contact us through [extendiment.com](https://extendiment.com).

Source: https://extendiment.com/plugins/sheetline/docs/1.x/troubleshooting